Shipping & Returns

Our Address: Stalhi Boutique (FamousStyle.com)
387 North Alafaya Trail
Orlando, FL 32828
 
Telephone: 407.658.0330
 
Hours of Operation: Mon - Fri: 10am - 9pm
Sunday: 12pm - 6pm
 
Boutique Website: www.Stalhi.com
 
Email: CustomerService@FamousStyle.com

USA - Domestic Shipping

  • Free Shipping for all US Orders $100 or more
  • $7.95 Flat Shipping Fee for Orders Under $100
  • Orders are Shipped usually within 2 -72 hours
  • Orders are Shipped through USPS 2-3 Day Priority Mail.
  • $18.95 Overnight Shipping Available - Please Call to Arrange
It is our policy that if our tracking number states the time and date you received the package we believe you have received it. If you are fearful that someone may steal your package, please write in the comment box when ordering "signature request." Sorry we are not responsible for any packages that are stolen when tracking number says it is delivered.

International Shipping

  • $25.00 Flat Rate Shipping Fee Regardless of Weight or Amount
  • Orders are Shipped usually within 2 -72 hours
  • Orders are Shipped through USPS 2-8 Day Global Priority Mail
  • International Customs may Delay your Order Arrival.
Any order that we cannot verify an international address or that we feel is fraudulent we will refuse to accept payment by credit card.

Payment Options - Cash, Credit Card, or Gift Certificate

Cash Payment - A payment method that many customers often use is payment of cash by mail. You may mail US cash in the amount of your order to our address. Even though we have never had a problem with this method, we must make it completely clear that we are not responsible for lost or stolen cash. Please email us or call us with your order before you send a payment so that we can put it on hold for you.

Credit Card Payment - We accept MasterCard, Visa, Discover, and American Express credit or debit cards.

Gift Certificate - If you have a Famous Style by Stalhi gift certificate, please call us and place your order over the phone or visit us in the store.

Returns & Exchanges

All orders placed on the website must be returned within 15 days from the day the order is shipped. A must return by date will appear on the packing slip in all packages. We will refuse any returned merchandise that is not in its original conditions with tags attached and in original packaging. The returned garment may not show any signs of wear, tear, and may not be washed. Swimwear, underwear, and anything that says the phrase Final Sale are not returnable. If you received free shipping at the time of your purchase and you return merchandise we will deduct the $7.95 shipping fee from your return total. If you decide to exchange for a different size or item we will not deduct a shipping fee and we will ship the item to you free of charge. We allow only one exchange per order. After one exchange, the sale is final.

If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return.

We recommend that you pay for a tracking number and insurance for your returned package. We are not responsible for lost or stolen returned packages. Please make sure your order number, name, and phone number are inside your return package and that the return is at our store by the date stated on your packing slip. For any return or exchanged order that is returned after the return date there will be a deduction taken from your refund.

Item Availability

Due to high demand of certain products we do not guarantee that all ordered items are in stock. If we sell out of an item that you ordered we will contact within 48 hours and let you know when and if the item will be back in stock. If you ever have a question, please call us at the boutique and our sales associates will help answer any question you may have. We love to help so please call us!

Privacy and Security Promise

We will not sell or give any of your information to a third party. All information you provide us when placing an order online or over the phone is kept private and is secure.

By placing an order at FamousStyle.com or over the phone you agree to all terms above.

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